Privacy Policy Aztex88 — Personal Data Protection for Malaysia Members

This Privacy Policy is published by Aztex88 and applies to all users of our platform — including website visitors, registered members, and aztex88 mobile app users. We understand that privacy is more than a legal obligation — it is the foundation of trust we build with every member.

This document is provided in English to ensure all our members across the country can clearly understand how their personal information is handled. We encourage you to read this policy in full, though the "Your Rights" section is among the most important to understand.

This Privacy Policy forms part of aztex88 Terms and Conditions and should be read alongside those documents. By using the aztex88 platform, you agree to the data protection practices described herein.

Aztex88 collects only the personal data necessary to operate the platform safely and efficiently. Below are the categories of data we collect:

We do not collect sensitive personal data such as health information, religious beliefs, or political party membership, unless required by law under specific circumstances.

Personal data collected by Aztex88 used solely for the following purposes:

• Account Management: Creating, verifying, and maintaining your member account, including the required KYC process.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions carried out through the platform.
• Platform Security: Detecting and preventing fraud, money laundering, unauthorised access, and other harmful activities.
• Customer Support: Handling enquiries, complaints, and support requests from members.
• Legal Compliance: Meeting reporting and disclosure requirements mandated by law.
• Platform Improvement: Analysing usage patterns in aggregate (without individual identification) to improve the user experience.
• Service Communication: Sending important notifications regarding your account, security, and policy changes.

Aztex88 does not sell, rent, or transfer member personal data to third parties for marketing purposes. Data sharing only occurs in limited circumstances as follows:

• Payment Service Providers: Required financial data is shared with payment processors (such as banks and e-wallet providers) solely to complete your transactions. These providers are bound by strict confidentiality agreements.
• Legal Requirements: When required by court order, regulatory authority or a legitimate law enforcement body.
• Fraud Prevention: In certain situations involving fraud investigations or money laundering, information may be shared with the relevant authorities.
• Business Transfer: In the event that aztex88 is involved in a merger, acquisition, or asset sale, member data may be transferred to the successor entity, with advance notice provided to members.

In all of the above situations, we ensure that the receiving party adheres to data protection standards equal to or higher than those we uphold ourselves.

Aztex88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure:

• 256-Bit SSL Encryption: All data transmitted between your device and our servers is protected by bank-grade encryption.
• Data-at-Rest Encryption: Data stored in our databases is also encrypted using AES-256 algorithms.
• Layered Access Control: Only staff with specific authorisation may access member data, and all access is logged for audit purposes.
• 24/7 Security Monitoring: Our AI-powered threat detection system continuously monitors for suspicious activity.
• Regular Penetration Testing: Aztex88 conducts regular third-party security audits to identify and patch any vulnerabilities.
• Secure Data Backup: Data is regularly backed up to encrypted, isolated locations to ensure reliable data recovery.

Platform Aztex88 uses cookies and similar tracking technologies to enhance your experience. The types of cookies we use are as follows:

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled as they are critical to platform operation.
• Performance Cookies: Collecting information on how you use the platform (e.g. most frequently visited pages) to help us improve the user experience. All data is collected in aggregate and does not identify individuals.
• Functional Cookies: Saving your preferences such as language settings and display choices to ensure a more personalised experience on your next visit.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of some parts of the platform. For the best experience, we recommend allowing essential cookies at minimum.

Under Malaysia's PDPA 2010 and international data protection best practices, you as a member Aztex88 have the following rights regarding your personal data:

Aztex88 only retains your personal data for as long as necessary to fulfil the purposes stated in this policy or as required by law. General retention period guidelines are as follows:

• Active Account Data: Retained for the duration your account is active and for 5 years after account closure, for legal compliance purposes.
• Financial Transaction Records: Retained for a minimum of 7 years in line with accounting and anti-money laundering legal requirements.
• Security Logs: Retained for 2 years for security incident tracking and investigation purposes.
• Cookie Data: Session cookies expire automatically when you close your browser. Persistent cookies expire between 30 days and 1 year depending on their function.

Once the relevant retention period has expired, your data will be securely deleted or converted into a form that cannot identify any individual, for internal analytics purposes only.

Aztex88 strictly prohibits the use of the platform by individuals under 18 years of age. We do not knowingly collect or process personal data from minors.

If we discover that personal data of a minor has been collected, we will immediately delete that data and close the relevant account. Parents or guardians who find that their child has used the Aztex88 platform are advised to contact our support team immediately.

Aztex88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. All amendments will be published on our website and app.

For material amendments that significantly affect your privacy rights, we will send notifications via your registered email and in-app at least 14 days before the amendments take effect. This gives you sufficient time to review the changes and make an informed decision.

Continued use of the platform after any amendment takes effect is considered acceptance of the updated policy. If you do not agree with the amendments, you have the right to close your account before the changes take effect.

If you have any questions, concerns, or complaints regarding how Aztex88 handle your personal data, we encourage you to reach out via the following official channels:

• Live Chat: Available 24/7 via the aztex88 app or website — the fastest way to get a response.
• Support Email: [email protected] — response guaranteed within 24 business hours.
• FAQ Section: Visit FAQ page us for answers to commonly asked privacy questions.

We commit to responding to every privacy enquiry within 3 business days and resolving data disputes within 21 business days. Your satisfaction and trust are Aztex88's top priority.